Pricing policy
Lifetimely has a usage-based pricing based on orders with all features available on all plans, with a generous Free tier of up to 50 orders per month.
We believe that everyone should have the tools they need to grow, with all features being available on every plan. Pricing is based on usage and not revenue as the more orders a customer processes, the more of Lifetimely's resources they consume.
The table below summarizes the pricing plans:
| M | L | XL | XXL |
| up to 3,000 orders per month | up to 7,000 orders per month | up to 15,000 orders per month | up to 25,000 orders per month |
| Includes all features | Includes all features | Includes all features | Includes all features |
| Silver support | Gold support | Platinum support | |
| $149 per month | $299 per month | $499 per month | $749 per month |
Doing less than 50 orders per month? Our free plan is perfect for you. Need more orders? Get our Unlimited plan for $999 per month and we’ll be in touch to book a call with one of our specialists.
The following features are included on all plans:
- Predictive LTV modeling
- Customer behavior analytics
- Daily Profit & Loss
- Cohorts & Segmentation
- Custom Dashboards
- Benchmarks
Same applies to all integrations, from marketing ad channels like Meta, Google, Klaviyo, Bing, TikTok, Pinterest and Snapchat as well as shipping services like ShipStation, ShipBob and Addition or Recharge for subscriptions.
Frequently asked questions
Your best guess is fine - on paid plans you’ll have the duration of the 14 day free trial to make any adjustments required, but you can also upgrade or downgrade your plan at any time.
Order limit notification will only be sent once you’ve exceeded the order limits of your plan (on average) for 2 consecutive months, so there’s no need to worry about a single spike in orders.
Once you’ve exceeded the order limits of your plan on average for 2 months or more you will receive a notification which will guide you through the process of upgrading your account.
Simply put, the more numbers we crunch, the more resources we consume, and the more that costs. We’re ensuring that pricing is as fair as possible. Customers with high volumes of orders get the experience and support they need. Customers with fewer orders aren’t subsidizing the data processing of larger ones.
All paid accounts come with a no obligation 14 day free trial. Feel free to cancel your plan at any time in the first 14 days, and you won’t be charged.
We’re passionate about ensuring that all customers should have access to the tools they need to grow. That’s why our free plan, like our paid plan, includes all of the goodness that’s made Lifetimely the analytics tool for growing Shopify stores. You’ll be able to enjoy all of this as long as you are doing fewer than 50 orders per calendar month, at which point you’ll need to switch to a paid plan.
How do the support tiers work?
All plans have access to documentation and can submit support tickets. Silver tier also has a custom onboarding program, access to a Slack channel and in-app chat. Gold also has a dedicated account manager, reports “done-with-you” and monthly product training. Platinum also has strategic consulting and access to live chat.