How Long Does it Take Sync Order and Product Data From Shopify to Lifetimely?
The app will start loading past orders and product data from Shopify as soon as you install it. This process typically takes between 6 to 24 hours, depending on the size of your store.
Checking Your Data Sync Status
You can monitor your order loading status by visiting: https://app.lifetimely.io/data-sync-status
🔔 Note: If it has been over 24 hours and products and order data are not showing in your account, please get in touch with us.
Additionally, please note that the LTV and Customer Behaviour reports may take an extra 24 hours to fully load after the initial data sync is completed. While your data is synced from Shopify, this additional time is needed to process your cohorts, product journey graphs, and repurchase breakdown analysis.